eReceipts 7
Kinective eReceipts 7 Implementation Resources
Welcome to the Kinective eSign Family!
To aid in the planning and execution of your Implementation Project, we’ve prepared this resource center of information for your use and reference. Your Implementation project manager and/or others from Kinective may refer you to this page in the future.
We hope that you find this information helpful, and wish you much success on your implementation project.
Planning
This section contains information to aid in your planning efforts for the project. Please note the Customer Profile Form must be completed and returned to your Kinective Project Manager before a formal project kick-off call date can be established.
Product Specifications
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Release Notes
Hardware
At Kinective, we developed standardized policies that govern our support program. These policies are in place to ensure that each client receives a positive, productive, and comprehensive experience with our trained support staff. Customers interested in learning more about our standard practices and features may refer to the Customer Support Program Policies document by selecting the button below.
Installation Preparation
This section contains information to help in preparing for the actual installation of the Kinective eReceipts application software into your Credit Union’s data center/network environment. OVA is the methodology used to deliver our application software to your Credit Union, ready to be introduced into your network environment.
Installation Models
VM Server Download Instructions
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OVA Benefits
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Server SID Change
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Product Documentation
The following product admin and user guides are provided for your usage and reference throughout the implementation as well as in the future.
Administrator Guide
End-User Guide
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eReceipts Training Videos
The following videos are provided for your usage. They will be a part of your training curriculum and will need to be reviewed by the appropriate members of your project team.
Server Settings Manager
Updates Configuration Tool
End-User Training
User Testing & Implementation
This section contains material that will be used during the testing and implementation stages of your project.
Customer Acceptance Testing
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Cloning Server
At Kinective, we developed standardized policies that govern our support program. These policies are in place to ensure that each client receives a positive, productive, and comprehensive experience with our trained support staff. Customers interested in learning more about our standard practices and features may refer to the Customer Support Program Policies document by selecting the button below.
Post Go Live
This section contains information that will be helpful as you formally go live with your Kinective eReceipts implementation.
If this is a critical outage or severe issue that requires an immediate response, contact our support center directly at 888-KNECTIV (888-563-2848).
Have any Questions?
Thanks for spending time reviewing information about our advanced eSignature platform. (advanced digital transaction management platform) and some highlights of capabilities and features. If you have questions or would like further information, we’d love to hear from you. Our team stands ready to assist!